What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account is expired, if I upgrade will my submission data be online?

    Asked by dress250 on October 06, 2016 at 03:24 AM

    i concern if i renew  and all data submission not  back online


    Thank you

  • Profile Image
    JotForm Support

    Answered by owen on October 06, 2016 at 03:33 AM



    I can see that you exceeded several limitations of the free users have. You can check your limits as a free user in the screenshot below. 



    If you upgrade your plan you will have your submission data back online again. You can find more detailed information about how to upgrade your account here


    If you need any further assistance please contact us again. 

  • Profile Image

    Answered by dress250 on October 06, 2016 at 03:42 AM

    When  all data will gone, ?  1 month   2 month ?


    i need to tell my boss for payment ,

  • Profile Image
    JotForm Support

    Answered by owen on October 06, 2016 at 03:50 AM

    Your data is never lost on our system. You can reach them whenever you want. If you upgrade the plan you will have your forms enabled and you will be able to get new submissions.


    Please contact us if you have the slightest confusion about anything related with JotForm.