My account is expired, if I upgrade will my submission data be online?

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    dress250
    Asked on October 06, 2016 at 03:24 AM

    i concern if i renew  and all data submission not  back online

     

    Thank you

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    owen
    Answered on October 06, 2016 at 03:33 AM

    Hi,

     

    I can see that you exceeded several limitations of the free users have. You can check your limits as a free user in the screenshot below. 

     

     

    If you upgrade your plan you will have your submission data back online again. You can find more detailed information about how to upgrade your account here

     

    If you need any further assistance please contact us again. 

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    dress250
    Answered on October 06, 2016 at 03:42 AM

    When  all data will gone, ?  1 month   2 month ?

     

    i need to tell my boss for payment ,

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    owen
    Answered on October 06, 2016 at 03:50 AM

    Your data is never lost on our system. You can reach them whenever you want. If you upgrade the plan you will have your forms enabled and you will be able to get new submissions.

     

    Please contact us if you have the slightest confusion about anything related with JotForm.