How can I change notification email address?

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    ZaraPeasland
    Asked on November 28, 2010 at 03:12 PM

    I would like to change the email address my form submission notifications are sent to ~ I have changed it on the account details (I set the account up with 'Zara@Littleturtleswimcompany.co.uk' but have now changed it to 'bookings@littleturtleswimcompany.co.uk') but when I have done a test form it still comes through to 'zara@' email

    I have done a test submission through the 'Email Alerts' button at the top of the form ~ this went successfully through to the 'bookings@' email address so I know it is working but can't seem to change it for the automated notification.

    Please advise how I can change it.

    Thank you,

  • Profile Image
    aytekin
    Answered on November 29, 2010 at 02:12 PM

    To change email address for a form:
    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Reply-to and Recipient Settings"
    6. Change the email address on the lower bottom corner.

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    ChrisCayless
    Answered on August 09, 2012 at 09:25 AM

    I tried that and used the test email button and still sent to my account email address and not the one i changed it to? Any Help

     

    Thanks

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    ChrisCayless
    Answered on August 09, 2012 at 10:27 AM

    Dont worry have found it now it just says it is sent to main email but is also sent to changed email

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    Goldo
    Answered on August 09, 2012 at 11:26 AM

    Glad it's working. It should send the notification to what is entered on the Recipient E-mail. Another way to test it is by manually filling out the form yourself, submit and see if your able to receive the notification with the new email address.