A coworker is trying to share a folder with me. The folder contents does not transfer over.

  • leicht
    Asked on October 6, 2016 at 10:13 AM

    Mauclair@aaos.org is transferring to Leicht@aaos.org

  • Kiran Support Team Lead
    Replied on October 6, 2016 at 11:46 AM

    I have checked the account mauclair and see that there are no forms in this account. Were the forms already transferred to your account? Also, I see that this account is upgraded to Bronze monthly today and there are few forms shared from different account to this mauclair account.

    Let us know if you need any further assistance. We will be happy to assist. 

     

  • leicht
    Replied on October 6, 2016 at 2:44 PM
    The forms that were shared with her account are what we are trying to get which is why we upgraded Mauclair to bronze.
    Sue Leicht, CMC Coordinator
    Department of Conventions, Meetings, and Courses
    American Academy of Orthopaedic Surgeons
    Ph: 847.384.4180 Fax: 847.268.9680
    2017 Annual Meeting
    March 14 – 18, San Diego, CA
    [cid:image001.jpg@01D20DC8.CBB80220]
    ...
  • leicht
    Replied on October 6, 2016 at 2:45 PM
    Another thought – could it be since Mauclair did not create the files (they were shared with her) that is the problem?
    Sue Leicht, CMC Coordinator
    Department of Conventions, Meetings, and Courses
    American Academy of Orthopaedic Surgeons
    Ph: 847.384.4180 Fax: 847.268.9680
    2017 Annual Meeting
    March 14 – 18, San Diego, CA
    [cid:image001.jpg@01D20DC8.CBB80220]
    ...
  • Kevin Support Team Lead
    Replied on October 6, 2016 at 6:05 PM

    Yes, do note that the account mauclair does not have forms created, the forms shown in this account are shared from another users: 

    A coworker is trying to share a folder with me Screenshot 20

    This is why you cannot share these forms, because you must be the form's owner if you want to share them with another user, so if you need to share some forms in one of the folders you need to request it to the owner. 

    And also you can set leicht as sub-user account in mauclair, but no forms will be shared to this account.