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  • Profile Image

    A coworker is trying to share a folder with me. The folder contents does not transfer over.

    Asked by leicht on October 06, 2016 at 10:13 AM

    Mauclair@aaos.org is transferring to Leicht@aaos.org

    a href mailto transferring
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    JotForm Support

    Answered by Kiran on October 06, 2016 at 11:46 AM

    I have checked the account mauclair and see that there are no forms in this account. Were the forms already transferred to your account? Also, I see that this account is upgraded to Bronze monthly today and there are few forms shared from different account to this mauclair account.

    Let us know if you need any further assistance. We will be happy to assist. 

     

  • Profile Image

    Answered by leicht on October 06, 2016 at 02:44 PM
    The forms that were shared with her account are what we are trying to get which is why we upgraded Mauclair to bronze.
    Sue Leicht, CMC Coordinator
    Department of Conventions, Meetings, and Courses
    American Academy of Orthopaedic Surgeons
    Ph: 847.384.4180 Fax: 847.268.9680
    2017 Annual Meeting
    March 14 – 18, San Diego, CA
    [cid:image001.jpg@01D20DC8.CBB80220]
    ...
  • Profile Image

    Answered by leicht on October 06, 2016 at 02:45 PM
    Another thought – could it be since Mauclair did not create the files (they were shared with her) that is the problem?
    Sue Leicht, CMC Coordinator
    Department of Conventions, Meetings, and Courses
    American Academy of Orthopaedic Surgeons
    Ph: 847.384.4180 Fax: 847.268.9680
    2017 Annual Meeting
    March 14 – 18, San Diego, CA
    [cid:image001.jpg@01D20DC8.CBB80220]
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 06, 2016 at 06:05 PM

    Yes, do note that the account mauclair does not have forms created, the forms shown in this account are shared from another users: 

    This is why you cannot share these forms, because you must be the form's owner if you want to share them with another user, so if you need to share some forms in one of the folders you need to request it to the owner. 

    And also you can set leicht as sub-user account in mauclair, but no forms will be shared to this account.