- omzd187Asked on October 06, 2016 at 11:42 AM
To whom it may concern
I was wondering if you can provide assistance with my form. After creating the form and putting in a paying option it says this error.
%20https’s server DNS address could not be found.
I would appreciate any assistance you can provide. Do not hesitate to contact me at:
- JotForm Supportashwin_dAnswered on October 06, 2016 at 01:55 PM
I'm sorry for the trouble caused to you.
Do you see this error when you submit your form? I did test your form and did not find any issue with that. I was able to submit your form successfully and I was redirected to PayPal checkout page. Please check the screenshot below:
I would request you to please help us replicate the problem and we will take a look.
We will wait for your response.
- JotForm Supportashwin_dAnswered on October 06, 2016 at 02:01 PM
Please accept my apology. I was not able to see the issue earlier as I did not complete the payment. I see the issue in your form now. The custom thank you URL you have added in your form is not correctly. I have fixed this issue in your form and it should work fine now. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if the issue persists.
- omzd187Answered on October 10, 2016 at 11:45 AMHi
Thank you for your quick reply and actions towards fixing my problem.