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Downloaded "Export Data" zip file is empty.Asked by hendrick on October 06, 2016 at 12:08 PM
When I download the data from our user information the zip downloads, but there is nothing within the file. Can you please help me obtain this information?
data download thanks information user information can
I'm sorry for the trouble caused to you.
I did try to download the "Export Data" zip file and I am able to replicate the issue you are having. The downloaded zip file seems to be empty.
I am reporting it to our backend team. We will get back to you as soon as we have any update form them.