What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I inform customers that we do not serve their zip code?

    Asked by shawnracine on October 06, 2016 at 12:36 PM

    We currently serve a limited number of zip codes. I am wanting to set up a conditional logic equation that "shows" a message if their zip code does not equal one of the 12 zip codes we service. I think this could be achieved by an "OR" function of conditional logic, but it isn't an option. 

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    JotForm Support

    Answered by Mike on October 06, 2016 at 03:59 PM

    It seems that you have already found that 'ANY' is the equivalent to the 'OR' in our conditions. I think that you will also need to change the Hide action to Show in order to display the Submit button for supported zip codes.

    On the other note, I have to inform you that collecting credit card data is prohibited according to our terms. The credit card fields must be removed.

    The alternative that you may consider is payment integrations in authorization mode. For example, with Stripe integration in authorization mode you can collect valid credit card details (e.g. authorize $0.01 USD) and charge custom amount payments through your Stripe account later.

    We also support regular online payment forms: Order Form BasicsSetting Up Your First Order Form.