What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Where is the data stored and for how long will it stay stored?

    Asked by pesparza on October 06, 2016 at 01:55 PM
    In regards to the data, where is it
    stored and for how long will it stay stored? If we disable a form for
    example, what happens to the data and where is it stored?
  • Profile Image
    JotForm Support

    Answered by Kiran on October 06, 2016 at 02:02 PM

    Please be noted that the data received through your forms will be stored in JotForm servers and can be accessed when you login to your account. The data is stored in your account till you delete the data manually. However, if you are having a Free subscription plan you can store only 500 total submissions and the oldest submission will be deleted when you receive a new submission after occupying the submissions storage page to 500. Please refer to our pricing page for the subscription plans available.

    If the form is disabled, the submissions received for the for are still available and can be accessed from your account.

    Hope this information helps! 


  • Profile Image

    Answered by pesparza on October 06, 2016 at 03:44 PM
    Thank you!