JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm sorry, but I don't understand what you mean by the package. If it's related with Jotform, let us know the full details of the issue so we can check it. If you are expecting a package from someone through USPS, you may consider contacting them through their contact us page: https://www.usps.com/help/contact-us.htm.