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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto-Reciept does not include what event and date it is for

    Asked by npapadmin on October 06, 2016 at 03:17 PM

    How can I create a custom receipt?



    Page URL:

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    Answered by sercanseco on October 06, 2016 at 03:52 PM

    hi there,


    when you are creating an auto-response mail template or a custom "thank you" page, by the usage

    of "form fields" tab, you can add the necessary html codes that will provide the user with the

    information, upon submission of the form, such as which event they chose or the chosen date of the

    event. here is a screenshot for guidance.



    hope this helps.

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    JotForm Support

    Answered by Kevin_G on October 06, 2016 at 07:08 PM

    Just to add to the advice given by @sercanseco.

    @npapadmin, I have checked your form and seems like you have already added the payment field in your email notification: 

    I have also cloned your form and submitted it on my end, I can see indeed the selection made in the payment field is being included in the email auto-responder, here is a screenshot about it: 

    I have also checked in the email log for your form and I can see the payment field is being included as well: 

    Please test your form and let us know if the payment field selection is not being included in the email, we will be glad to further help you.