What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net Integration: new interface does not have the "Test Integration" button.

    Asked by seanianlynch on October 06, 2016 at 03:17 PM

    The Authorize.net interface has changed. With the old interface I enter the authorize.net credentials and test my connection to make sure it was good.

    The interface looks different now. How do I test my authorize connection to make sure its working? I don't see that option.

    Thanks

    different thanks old interface and
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    JotForm Support

    Answered by BDAVID on October 06, 2016 at 06:37 PM

    You are correct, the new interface does not have that option:

    I have forwarded a request to our developers to add this test button. You will be notified via this thread if this gets implemented.

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    Answered by seanianlynch on November 02, 2016 at 11:40 AM

    Not sure if/when this will be updated.  Kind of an odd thing to remove, in my opinion. Now we have to do a $1 live test to make sure the gateway works. Not a big deal, but just an extra unnecessary step.

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    JotForm Support

    Answered by BDAVID on November 02, 2016 at 01:13 PM

    Unfortunately, we have not receive any updates yet from our back-end team. As an alternative solution, you can test the integration through the old interface. Simply add "&old" at the end of the URL of your form's edit mode, and click "enter" to load it:

    After you test the integration, you can save the form, and clear browsers cache to continue with the current interface.

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    Answered by seanianlynch on November 09, 2016 at 10:33 AM

    Thanks! That saves a lot of headache and wonder. We use the payment gateway alot.

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    JotForm Support

    Answered by NeilVicente on December 02, 2016 at 01:15 PM

    @seanianlynch

    This is now available on the new wizard.

    Best,