What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submitted form not being emailedAsked by lordgoose on October 06, 2016 at 05:03 PM
A client submitted a form today and it was not emailed to me. Don't believe I have caused this to happen. Can you take a look? I have checked spam. Thanks.
Upon checking your account's Mail Logs:
And our own Mail Logs:
I confirmed that emails are being sent and delivered successfully to email@example.com
If you can't see the most recent submission email, try searching your entire email (not just your Inbox). Although you mentioned you're done checking your Spam folder, we still recommend you check your Trash/Junk folders too.