-
lordgooseAsked on October 6, 2016 at 5:03 PM
A client submitted a form today and it was not emailed to me. Don't believe I have caused this to happen. Can you take a look? I have checked spam. Thanks.
-
Support_Management Jotform SupportReplied on October 6, 2016 at 9:15 PM
Hello @lordgoose, I checked your account and found 1 form named NDA. The recipient that was setup for this form is dave.long@arizonabizsales.com
Upon checking your account's Mail Logs:
And our own Mail Logs:
I confirmed that emails are being sent and delivered successfully to dave.long@arizonabizsales.com
If you can't see the most recent submission email, try searching your entire email (not just your Inbox). Although you mentioned you're done checking your Spam folder, we still recommend you check your Trash/Junk folders too.