What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Required date picker widget on the next page not allowing to submit the form

    Asked by gerickson777 on October 06, 2016 at 05:15 PM

    The form has been working fine for quite a while and just today we are getting this error message:

    "There are errors on the form.  Please fix them before continuing."

     

    I haven't changed the form in quite a bit and normally when there is an error it highlights it.  Nothing is highlighted... I have no idea what the issue is.

     

    Any help?
    Thanks,
    gary

    Page URL:
    http://form.jotform.us/form/42874753851162

    find in can't can
  • Profile Image
    JotForm Support

    Answered by Kiran on October 06, 2016 at 09:25 PM

    I am able to replicate the issue at my end. I have cloned your JotForm to my account and see that the issue is being caused by the Date picker widget on your form. Please allow me some to run few tests and get back to you with relevant information.

    Thank you for your patience. 

  • Profile Image
    JotForm Support

    Answered by Kiran on October 06, 2016 at 09:40 PM

    It seems that there is some issue with the widget. The same issue is occurring on a new form as well. I am forwarding the issue to our backend team to take a look. Once we have any update in this regard, you'll be posted here.

    Thank you! 

  • Profile Image
    JotForm Support

    Answered by widgets on October 07, 2016 at 12:19 PM

    Hi, sorry for the inconvenience that this may have caused you. We made some changes on our widget system and it should be fixed now. Please test it from your end and let us know if the problem still persist.

    Regards,
    Widget Team