I am not receiving emails from my completed forms.

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    mmbhof
    Asked on October 06, 2016 at 07:19 PM

    Hello!

    I have used a known-good email address, and have tried filling out and submitting my form, and also sending test emails from jotform.  Nothing received. This used to work!

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    Kiran
    Answered on October 06, 2016 at 10:42 PM

    I notice that your email address is in our bounce list and so the emails sent to this address are not being delivered. I have now removed it from the bounce list and should be working fine now.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Let us know if you need any further assistance. We will be happy to assist.