I am not receiving emails from my completed forms.

  • mmbhof
    Answered on October 06, 2016 07:19 PM


    I have used a known-good email address, and have tried filling out and submitting my form, and also sending test emails from jotform.  Nothing received. This used to work!

  • Kiran Support Team Lead
    Answered on October 06, 2016 10:42 PM

    I notice that your email address is in our bounce list and so the emails sent to this address are not being delivered. I have now removed it from the bounce list and should be working fine now.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.


    Let us know if you need any further assistance. We will be happy to assist.