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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unique ID Data does not show up at Notification and Autoresponder

    Asked by WinOnIMG on October 07, 2016 at 06:06 AM

    It is generating ID's but it is not been send in email to user as well as to us.




    What should I do ?

    Page URL:

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    JotForm Support

    Answered by Rose on October 07, 2016 at 10:54 AM

    Thank you for contacting us. 

    I cloned your form to test on my side. Please note that I was also able to replicate the same issue. Even though you added unique ID name to the e-mail tag on the notification and autoresponder setting, it did not show up on e-mails. 

    Please delete notification and autoresponder firstly and then reconfigure them. When I did the same thing, I could show unique ID field data also on notification e-mail. 

    Please have a try this and let us know if the issue still persists. 

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    Answered by WinOnIMG on October 07, 2016 at 07:02 PM

    It worked. 

    Thank You.

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    JotForm Support

    Answered by Mike_G on October 07, 2016 at 09:49 PM

    On behalf of my colleague, Rose, you're most welcome!

    Feel free to contact us anytime if you have any other questions or concerns.

    Thank you.