Unique ID Data does not show up at Notification and Autoresponder

  • WinOnIMG
    Asked on October 7, 2016 at 6:06 AM

    It is generating ID's but it is not been send in email to user as well as to us.

     

    Unique ID Data does not show up at Notification and Autoresponder Image 1 Screenshot 30

     

    Unique ID Data does not show up at Notification and Autoresponder Image 2 Screenshot 41

     

    What should I do ?

  • Rose
    Replied on October 7, 2016 at 10:54 AM

    Thank you for contacting us. 

    I cloned your form to test on my side. Please note that I was also able to replicate the same issue. Even though you added unique ID name to the e-mail tag on the notification and autoresponder setting, it did not show up on e-mails. 

    Please delete notification and autoresponder firstly and then reconfigure them. When I did the same thing, I could show unique ID field data also on notification e-mail. 

    Unique ID Data does not show up at Notification and Autoresponder Image 1 Screenshot 20

    Please have a try this and let us know if the issue still persists. 

  • WinOnIMG
    Replied on October 7, 2016 at 7:02 PM

    It worked. 

    Thank You.

  • Mike_G JotForm Support
    Replied on October 7, 2016 at 9:49 PM

    On behalf of my colleague, Rose, you're most welcome!

    Feel free to contact us anytime if you have any other questions or concerns.

    Thank you.