- WinOnIMGAsked on October 07, 2016 at 06:06 AM
It is generating ID's but it is not been send in email to user as well as to us.
What should I do ?Page URL:
- JotForm SupportRoseAnswered on October 07, 2016 at 10:54 AM
Thank you for contacting us.
I cloned your form to test on my side. Please note that I was also able to replicate the same issue. Even though you added unique ID name to the e-mail tag on the notification and autoresponder setting, it did not show up on e-mails.
Please delete notification and autoresponder firstly and then reconfigure them. When I did the same thing, I could show unique ID field data also on notification e-mail.
Please have a try this and let us know if the issue still persists.
- WinOnIMGAnswered on October 07, 2016 at 07:02 PM
- JotForm SupportMike_GAnswered on October 07, 2016 at 09:49 PM
On behalf of my colleague, Rose, you're most welcome!
Feel free to contact us anytime if you have any other questions or concerns.