Page does not refresh upon clicking back button on a multipage form

  • excelconsulting
    Asked on October 7, 2016 at 7:18 AM

    Hi! I need your help with one of my forms that I embedded with an iFrame. It appears that upon clicking the back button the page does not reload, hence causing contrary response options to result after a query.

    How can we add an auto-refresh option for both back and next button function for our form?

    Many thanks in advance!

     

     

  • Nik_C
    Replied on October 7, 2016 at 11:26 AM

    I'm not sure I understand, do you mean that it is not clearing inputted values when you click back:

    Page does not refresh upon clicking back button on a multipage form Image 1 Screenshot 20

    If you can give us more information about the problem please, it would be helpful.

    We'll wait for your response.

    Thank you!

  • excelconsulting
    Replied on October 7, 2016 at 1:41 PM

    Thanks for getting back to me.

    Yes, that is correct.

  • Mike
    Replied on October 7, 2016 at 3:56 PM

    Please try changing 'Clear Hidden Field' parameter to 'Clear On Being Hidden' value via form properties to see if that help.

    Page does not refresh upon clicking back button on a multipage form Image 1 Screenshot 30

    Page does not refresh upon clicking back button on a multipage form Image 2 Screenshot 41

    If you need any further assistance, please let us know.

  • excelconsulting
    Replied on October 10, 2016 at 3:46 AM

    Hello Mike,

    Many thanks for your assistance! All seems to be order now and the form works perfectly.

    Best,

  • omerorkun JotForm Data Scientist
    Replied on October 10, 2016 at 3:53 AM

    On behalf of my colleagues I thank you for contacting us.

    Please get in touch with us again if you need any further assistance.