What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Has our Jotform account run out?

    Asked by Emma Smith   on October 07, 2016 at 07:37 AM

    We are no longer receiving our subscription requests via jotform on email and wondered if our account had expired?

     

    Please could someone come back to me on this asap.

     

    Many thanks, Emma

     

    JotForm jotform account thanks and email
  • Profile Image
    JotForm Support

    Answered by owen on October 07, 2016 at 09:09 AM

    Hi Emma,

    Your email account was on the bounce list. I removed it off the list. Please read our guide to avoid further issues related with bouncing:

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    If you need any further assistance please contact us.