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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am getting an error message when people us my registration from

    Asked by journey2joy on April 27, 2012 at 02:20 PM

    This Connection is Untrusted
              You have asked Firefox to connect
    securely to submit.jotform.us, but we can't confirm that your connection is secure.
              Normally, when you try to connect securely,
    sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.
              What Should I Do?
                If you usually connect to
    this site without problems, this error could mean that someone is
    trying to impersonate the site, and you shouldn't continue.
              Technical Details

    Page URL:

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    Answered by jeanettebmz on April 27, 2012 at 02:45 PM

    I think "trusted identity ..." is a firefox bad wording and this is when people gets confused.

    It  should be something like "Identity of this site is not confirmed by authoritative source"

    So, in your case it really means you should get a certificate if you need an identity confirmed so you would  need to install one

    Please check this forum thread,   where our Founder Aytekin  explains that our servers are secure,  to someone with similar question