No form notifications are working!

  • CISCwebm
    Asked on October 7, 2016 at 11:52 AM

    I guess you know this anyway and are probably working on it but none of my forms are sending notification emails. They were fine y'day and I haven't made any changes. I use my 'own' SMTP credentials through Mandrill/Mailchimp and all is OK with my verified domains.

    Your Twitter accounts don't report any issues so I'm getting a little concerned.

    I include one of my forms urls in the dialogue box below but I have many.

    Your reply is anticipated!

     

     

     

  • David JotForm Support Manager
    Replied on October 7, 2016 at 1:50 PM

    The recipient emails aren't in bounce list. Have you checked your spam folder in your email accounts?  

    Also, you could check your logs on mandrill account to confirm if emails are being sent or not:

    No form notifications are working! Image 1 Screenshot 20

    Let us know if you need more help.