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Wordpress.com oEmbed plugin when used with PayPal returns an error when submitting the formAsked by FairbanksArts on October 07, 2016 at 12:39 PM
A form on my business website is malfunctioning once users press 'submit button' - you are confronted with 'Please Wait' and the form never redirects to Paypal. I have tried taking the form down and re-embedding it a few times with no luck yet. Here is the URL: https://fairbanksarts.org/limited-edition/
please wait stuck and href Form down
The form itself appears to be working without issue. I believe the submit issue is being caused by the oEmbed plugin embedded form.
I will forward this to our developers to have a look. I would normally recommend replacing your current embed code with your form iFrame code, however, since you are using Wordpress.com, the plugin would me the only method.
We will let you know via this thread as soon as we have any updates.
I have never received a follow up to my request for support. I am a paying customer using this service for my business and I have not heard back from Jotform in a week.
Please respond, thank you.
This ticket has been assigned to a developer and given quite a high priority. As soon as the developer has a chance to get to this ticket, we will let you know via this thread.