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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form won't show up in Filemaker Webdirect

    Asked by mmov@mmonevoice.com on October 07, 2016 at 02:36 PM


    I am having trouble getting my form to show up in my Filemaker Webdirect (web-based - database solution). This is currently what I'm using: 







    The way it puts it puts it into the online view is as an iFrame. However, while it will display the form in the web viewer on my native Mac Filemaker App - it won't show it on the Filemaker Webdirect solution. Just comes up blank with no errors. 

    I read something online about X-Frame stuff that might prevent a page from loading in the Webdirect solution. Any thoughts? 

    Page URL:

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    Answered by mmov@mmonevoice.com on October 07, 2016 at 02:39 PM

    Here is what you see online:


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    JotForm Support

    Answered by Welvin on October 07, 2016 at 05:36 PM

    Yes, this could be related to the x-frame which is a security error. You can check your browser console to confirm that:



    Can you share with us the page? This way, we can check it from there. If not, you may consider doing the solutions from the following links:



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    Answered by mmov@mmonevoice.com on October 08, 2016 at 08:06 AM

    THANKS for the help Welvin!

    I wasn't sure how to use the console stuff, but I went into my browser preferences (Safari) and turned on "Developer Tools" then in my menu bar went to the new "Developer Tools" menu and clicked on "Web Inspector" - Then I clicked on "Console" in the little window that popped up. Right there it said - cannot display page because of insecure issue. Ah HA!

    So I recently was using the "prepopulate" tool you all have to have my form autofill with some of my info already in my database. (super cool!) And when I got the generated URL - it gave me the option to "Secure" it. I didn't do that the first time thinking that it might mess things up. So I just went back and "Secured" it - now it works perfectly!!! Easy fix!

    Final answer: Forms must be using a secured URL to work in Filemaker Pro - Webdirect! Win!

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    JotForm Support

    Answered by EltonCris on October 08, 2016 at 02:22 PM

    Great! Glad to hear that it works now. We always recommend using the secure form URL as it is the default URL provided in the form builder. Some apps may use HTTP but you can always replace it with HTTPS.

    Cheers! :)