What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I prevent the form from redirecting to Paypal using a regular Paypal Account instead of Paypal Pro?

    Asked by projetosdiocese on October 07, 2016 at 02:38 PM

    Ola

     

    Poderia me enviar um formulario com a função do paypal, na hora que o cliente for finalizar a compra não precisar ir para conta do paypal, apenas ele colocaria o cartão de credito e finalize a venda.

    Ah sem ser o PAYPAL PRO, moro no Brasil e não atende o paypal pro no meu  país.

    Vagner Santiago

    NA a for
  • Profile Image
    JotForm Support

    Answered by Jim_R on October 07, 2016 at 05:28 PM

    Hello Vagner, if I understood you correctly, you're asking if it's possible for you to prevent the form from redirecting to Paypal when using a regular Paypal Account.

    Sadly, that's not possible. This is only achievable if you're using Paypal Pro. I understand that your current location wouldn't allow you to have a Paypal Pro Account but unfortunately, that's something beyond our control.

    To give you a better understanding of what the differences are between a regular Paypal account and Paypal Pro, please review this short guide: Difference-Between-PayPal-PayPal-Pro

    A snippet from that page:

    1. The Checkout Experience

    When using Paypal, submitting your form will take you to the secure Paypal website for the user to login or pay by credit card.

    While Paypal Pro allows the user to enter his account information on your website or directly from your form. The form visitor will never have to leave your website. There's also more customization options to your form and the transactions on your website.