What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank you message contains a text that is not something I added

    Asked by Neil Bonavita on October 07, 2016 at 07:25 PM
    2. There is a "Thank-you" text that is NOT something I added to my form. In fact, it's someone else's text entirely. When I complete a test form, I get a thank you. But if I look in the form itself, I see this text that is not mine. Please advise asap.
    thank you message
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    JotForm Support

    Answered by Welvin on October 07, 2016 at 07:29 PM

    If you have cloned this form then that is the reason. The message is customized in the original form. You can edit that message(s) by simply clicking on the Thank You button in the form builder:

    Please let us know if you require additional assistance.