What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Custom domain instructions - SSL not supported?

    Asked by abennet4 on October 07, 2016 at 10:51 PM

    https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    On the above instructions, it says "HTTPS (SSL) is currently not supported."

    I don't understand this statement.  If I follow your instructions for a DNS change, doesn't my Jotform form which begins with "https" remain as https or SSL protected? 

    Page URL:
    https://www.jotformpro.com/form/62595590526970?preview=true

    domain not supported instructions JotForm style protected dns
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    JotForm Support

    Answered by BDAVID on October 07, 2016 at 11:19 PM

    It means that you can not use custom domains on HTTPS forms, only on HTTP forms.