Reset Instructions for "Lost Password" not being received.

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    Abbas
    Asked on October 08, 2016 at 01:01 AM

    Hello <

     

    I have forgotten my password.I have twice pressed "Forget Password"Message shows email has been sent,But I did not get any mail.

     

    --Abbas

  • Profile Image
    Mike_G
    Answered on October 08, 2016 at 01:11 AM

    I checked the email address of your account and I found out that it is on the bounce list that's why you're not receiving any emails from us.

    Result: aalimandalbd@gmail.com is IN the bounce list

    Reason(s) : X-Postfix; Host or domain name not found. Name service error

    I have removed it from the bounce list so please try to send the reset instructions again to your email and let us know if you still need any further assistance.

    Thank you.