Why am I getting Google error message re: ModulePrefs when I try to re-embed my form?

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    MaiLon
    Asked on April 28, 2012 at 04:03 AM

    I am trying to put a form on a Google Sites page. I had it working before, but submissions were coming in SSL and I didn't need that so I tried re-saving my form then deleting and readding it to the GoogleSites page. However, now I get this error message:

    The gadget you added is not valid

    Unsupported feature: At least 1 ModulePrefs is required.

    So, what happened, why won't it work now (I added it successfully yesterday but don't want SSL submissions, just regular is fine) and how do I fix it? Thanks

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    jonathan
    Answered on April 28, 2012 at 07:15 AM

    Hi,

    It seems your form was not properly embedded on the website.
    The script seems to be out of place. Please see screen below for better understanding.


    I suggest you try to fix the page first and test again.
    Please inform us for updates. Thanks. 

     

     

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    MaiLon
    Answered on April 28, 2012 at 01:34 PM

    I've gone back to a previous version of the site so the form is there and displays properly. (You didn't answer my original question, though, about the error message I was getting when I tried to re-embed the form as a gadget. The above script was just another attempt to make it appear, which I thought I had deleted.)

    Anyway, now I'm back to my original problem which is how to make submissions not be SSL. I've used the http:// url and the Make Secure checkbox in the form maker is not checked. Is the problem being caused by the google site url being https://?

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    jonathan
    Answered on April 28, 2012 at 04:23 PM

    Hi,

    I can see the form is working now. Though in https.

    I am truly sorry if I made the impression of not answering all your questions at once, I was merely following my pattern of troubleshooting and that is to look at the surface first before digging. 

    Anyway, I am not familiar with the re-embed error you encountered as our guide on sharing forms on google site found here Adding-Form-to-Google-Sites seems to be working as is, and not using secure or https at all. Have you tried following this guide?

    Thank you for updating us. Will await your response.


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    MaiLon
    Answered on April 28, 2012 at 05:18 PM

    OK, you're forgiven :-)

    I put a second copy of my form on my page, carefully following the Adding-Form-toGoogle-Sites instructions. I think I found where I got the google error, I was using the direct link url rather than the longer one specific for google sites. However, my test submission on the new form still used SSL. While I don't expect many more than 10 submissions a month, I don't want that limitiatin and am trying to get the submission not be via SSL. More suggestions please.

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    jonathan
    Answered on April 28, 2012 at 05:43 PM

    Thanks. =)

    I cannot seem to find the 'secondary' copy?

    But, I think the http is working already, I checked it using IE and FF here http://sites.google.com/site/notbacktoschoolfamilycampout/

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    MaiLon
    Answered on April 28, 2012 at 06:29 PM

    I think I figured it out. Google sites started me out with an url beginning https, but it makes an identical http (or maybe it's the same thing, just changes protocol not location, I don't know.) Anyway, so I was using the https which I suspect automatically did SSL on the JotForm form no matter what the form said. I will share the http:// address instead when I publish it.

    Thanks for your help.

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    jonathan
    Answered on April 28, 2012 at 06:47 PM

    To my knowledge the protocol http/https uses different port number (that is the difference between the 2 I know of)

    But yes, your site is good to go. =) Glad you have sorted it out.

    Thank you for considering our service. Enjoy the weekend. :-)