Hi, I'm having a similar problem.  Edits to my notification and autoresponder email are not saving.  I tried to delete them and create new ones.  T

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    Vinita01
    Asked on October 09, 2016 at 05:08 PM
    Hi, I'm having a similar problem.  Edits to my notification and autoresponder email are not saving.  I tried to delete them and create new ones.  The default emails are being sent instead of the edited versions.  Thanks for you help! 
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    BDAVID
    Answered on October 09, 2016 at 05:18 PM

    a) If you have changed and saved the new recipient: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email, and you are using the "Test Email" button:

    That is the reason why you receive the notifications to the default email address saved in your account.  In order to properly test  the notification, you need to do a real submission. Click on Preview, then fill and submit the form.

    b) If the problem is related to the new recipient email not being saved, please try clearing your browsers cache.

     

    Let us know if you need more help.

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    Vinita01
    Answered on October 09, 2016 at 07:30 PM

    Thanks!  Clearing my browse cache fixed it.  Now the edits are saved.  

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    BDAVID
    Answered on October 09, 2016 at 07:48 PM

    Welcome! Open a new thread if you need anything else. :-)