What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment: paypal

    Asked by annlizette on October 09, 2016 at 05:14 PM

    How does the paypal submission work in the form?  I required my clients to pay a $50 deposit to book via paypal - but I don't see that the form goes to paypal to complete the payment?  Does the client receive and invoice linked to my account?  And how will I know once they've paid??  

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    JotForm Support

    Answered by BDAVID on October 09, 2016 at 06:21 PM

    After the user fills and submit the form, the user will be redirected to PayPal page for him to complete the payment. I just tested your form and it worked:

    It should be reflected in your account as an incomplete payment: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    Let us know if you need more help.