-
MahmoudgebrilAsked on October 9, 2016 at 7:52 PM
Hello,
I already set up my emails so I get notifications whenever any one fills out the form but for some reason I don't get notifications anymore.
Can you please help me?
Thanks
Page URL: http://www.osiristours.com/contact-us/ -
Chriistian Jotform SupportReplied on October 9, 2016 at 9:36 PM
Your email addresses were added in the bounce list, which is why you aren't getting the notifications to your email. I would like to inform you that I have now removed your email address from the bounce list so you should receive the next email notifications successfully.
To prevent further bouncing related issues, please follow our guide here: How to Prevent Email Bouncing Related Issues. You can also follow this guide to check if one of your email addresses is found in the bounce list: How to Remove Your Email Address from Bounce List. Regards.
-
MahmoudgebrilReplied on October 9, 2016 at 10:44 PMThank you so much!
Mahmoud Gebril founder and president
o 888.688.8854 c 443.619.9679
http://www.osiristours.com
... -
MahmoudgebrilReplied on October 12, 2016 at 11:45 AMHello,
The same issue happened again to me.
I don'r receive any notifications to my emails.
This is the second time in one week that happens to me.
It is very frustrating because I already checked and it didn't show that
any of my recipients emails is in the bouns list.
Please help me to fix this issue.
Thanks
*M**ahmoud Gebril* founder and president
o 888.688.8854 c 443.619.9679
http://www.osiristours.com
... -
Elton Support Team LeadReplied on October 12, 2016 at 12:37 PM
Our sincerest apologies. We had a temporary issue with email notifications a while ago but it should be working normally by now. Our dev team has fixed the problem. All queued emails have been sent out!
Kindly check. Thanks!
-
StudioBeReplied on October 12, 2016 at 1:38 PM
-
Kiran Support Team LeadReplied on October 12, 2016 at 4:28 PM
@StudioBe,
Your question is moved to a separate thread and shall be addressed there shortly.
https://www.jotform.com/answers/958810
Thank you!