Hi, I get forms come into the ' incomplete ' box - they display a time - what time zone is this on the display please? It doesn't appear to be in line

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    Asked on October 10, 2016 at 03:06 AM
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    Answered on October 10, 2016 at 03:24 AM

    The time in the Incomplete Payments is based on the timezone that you set on your account. I checked your Account Settings and I see that your current timezone is set to Europe/London. This means the time displayed in your incomplete payments will be based on this timezone. You can edit this by clicking the Edit link beside the timezone.

    If you need further assistance, please let us know.