Why can I not view fields such as name and email address when I click on 'view submissions'?

  • katieqgroover
    Asked on October 10, 2016 at 7:53 AM

    Please see screenshot

    Jotform Thread 955759 Screenshot
  • candy
    Replied on October 10, 2016 at 8:06 AM

    Hello,

    I've checked your account. You should follow these steps below :

    1. Please open your account as you can see the following screenshot 

    Why can I not view fields such as name and email address when I click on view submissions? Image 1 Screenshot 30

    2. Please choose Data tab and enable Europe Datacenter, so that you can see your submissions.

    Why can I not view fields such as name and email address when I click on view submissions? Image 2 Screenshot 41

    If you need further clarification, please do not hesitate to contact me.

    Thanks.