What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why isn't the new Form Templates cloning at all?

    Asked by nhinja on April 28, 2012 at 06:23 PM

    I have tried several time and different forms but when I hit use template in the new Template Gallery they are not clonning into my account just a blank form. Thanks for yout help!

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    Answered by pinoytech on April 28, 2012 at 06:33 PM

     

    Hi,

    Sorry for the inconvenience that may have caused. As i've check the Form Template page and clone one form I was able to replicate the said issue also. I will now assign this to our higher level support and we will keep you update.

    Thank you!

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    JotForm Support

    Answered by abajan on April 28, 2012 at 07:09 PM

    @nhinja

    Until we get this sorted out, you can do the following:

    1. While on your My Forms page, click New from Template

    2. When the New Form From Templates Gallery dialog box pops up, Click the text box and enter the type of form you're looking for and clone the form you want.