What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google spreadsheet integration stopped again.

    Asked by RichBitch on October 10, 2016 at 10:27 AM

    Hi, new submissions are not being sent to my Google Spreadsheet since this morning.  Any idea why.  Thanks

    Submissions thanks new submissions sent
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    JotForm Support

    Answered by Boris on October 10, 2016 at 10:31 AM

    Sorry about the issue, we have alerted our developers. We will update you through this thread as soon as the issue is resolved, or if there are updates from our developers. Thank you.

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    JotForm Support

    Answered by KadeJM on October 10, 2016 at 11:19 AM

    This should now be fixed and working again which I am able to confirm on my end.

    Please try using it again on your end then let us know if you still need more help.

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    Answered by RichBitch on October 10, 2016 at 11:25 AM

    Thank you.  Is there a way in suubmissions to resend the ones to google sheets that's didn't get sent this morning when it wasn't working.  Thanks

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    JotForm Support

    Answered by KadeJM on October 10, 2016 at 11:35 AM

    You are welcome.

    If you remove the integration and reapply it then the spreadsheet will pull all your existing submissions back into it along with updating with any new submissions you receive past now as it should've been doing from the start.