What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is there no "X" or close box when using the newsletter request template

    Asked by Sabrina on April 28, 2012 at 09:28 PM

    In order to close the newsletter template after submitting, you need to refresh the page on the website which the template is installed. Why is there no "X" or close button after submitting?

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    JotForm Support

    Answered by liyam on April 29, 2012 at 04:27 AM

    Hello, Sabrina.  Can you please give us the URL where your newsletter form is embedded? 

    Thanks.