What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is Jotform Google Sheets deleting tabs I add!

    Asked by ChelseaR on October 10, 2016 at 01:56 PM
    I need help! I have my integration with google sheets turned on so my form responses go straight to google sheets. I added another tab where I take the information they submit and work with the data but I'll go in and TWICE in the last week it deleted that second tab I created!! Why is this happening! How can we fix it! I know it's a Jotform integration thing - this doesn't happen when I add tabs from a Google Form response spreadsheet. Why are my additional tabs disappearing - I even check the history and there are no records of it being deleted. It's there one minute and gone the next. Please help!
    Page URL:
    https://form.jotform.com/61646208729159

    JotForm next check responses
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 10, 2016 at 04:15 PM

    What do you mean by "Tabs"? Your form does not have the "Form Tabs" widget in it, nor the page break fields to make it work: https://widgets.jotform.com/widget/form_tabs 

    We would appreciate if you could share a screenshot to illustrate what you mean: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum