Why is Jotform Google Sheets deleting tabs I add!

  • ChelseaR
    Asked on October 10, 2016 at 1:56 PM
    I need help! I have my integration with google sheets turned on so my form responses go straight to google sheets. I added another tab where I take the information they submit and work with the data but I'll go in and TWICE in the last week it deleted that second tab I created!! Why is this happening! How can we fix it! I know it's a Jotform integration thing - this doesn't happen when I add tabs from a Google Form response spreadsheet. Why are my additional tabs disappearing - I even check the history and there are no records of it being deleted. It's there one minute and gone the next. Please help!
  • David JotForm Support Manager
    Replied on October 10, 2016 at 4:15 PM

    What do you mean by "Tabs"? Your form does not have the "Form Tabs" widget in it, nor the page break fields to make it work: https://widgets.jotform.com/widget/form_tabs 

    We would appreciate if you could share a screenshot to illustrate what you mean: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum