Does removing the Payment field on the form also remove existing submission payments

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    Asked on October 10, 2016 at 04:09 PM

    I received an alert that I was out of space for my 10 payments for this month.  So I removed the payment field.  Will my form still be disabled?

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    Answered on October 10, 2016 at 09:31 PM

    I checked your account/username alphapsikappa  and I found that you had already upgraded the subscription to the paid plan.

    Can you please confirm that the original concern was already resolved?

    To answer your original question, deleting the payment field on your form will remove the submission payments BUT it will not eliminate the payment counter on the FREE account.

    Let us know if you need further assistance.


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    Answered on October 10, 2016 at 10:44 PM