What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does removing the Payment field on the form also remove existing submission payments

    Asked by alphapsikappa on October 10, 2016 at 04:09 PM

    I received an alert that I was out of space for my 10 payments for this month.  So I removed the payment field.  Will my form still be disabled?

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    JotForm Support

    Answered by jonathan on October 10, 2016 at 09:31 PM

    I checked your account/username alphapsikappa  and I found that you had already upgraded the subscription to the paid plan.

    Can you please confirm that the original concern was already resolved?

    To answer your original question, deleting the payment field on your form will remove the submission payments BUT it will not eliminate the payment counter on the FREE account.

    Let us know if you need further assistance.


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    Answered by alphapsikappa on October 10, 2016 at 10:44 PM