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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Form Is Not Found and Disabled

    Asked by Khalid7623 on October 10, 2016 at 05:27 PM

    I believe i have not gone against the rules of the survey and would need assistance ASAP

    Page URL:
    https://form.jotformeu.com/62836234394360

    and survey assistance
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    JotForm Support

    Answered by Kevin_G on October 10, 2016 at 10:54 PM

    I have checked the forms you have in your account and I can see you're asking for username on them, here are some screenshots about it: 

    Form: http://www.jotformeu.com/form/62836234394360 

    Form: http://www.jotformeu.com/form/62836953169368 

    Please do note that asking for usernames goes against our terms as well as asking for any other sensitive data, please read our terms so you know what you can and cannot ask in your forms, here is the link: http://www.jotform.com/terms/ 

    In order to reactivate your account I have removed those fields from your forms, please avoid keep asking for this info, otherwise your account will be permanently suspended.

    Please check your account and forms as they should be working know, also do let us know if you have any question, we will be glad to help.