My Form Is Not Found and Disabled

  • Khalid7623
    Asked on October 10, 2016 at 5:27 PM

    I believe i have not gone against the rules of the survey and would need assistance ASAP

    Page URL: https://form.jotformeu.com/62836234394360
  • Kevin Support Team Lead
    Replied on October 10, 2016 at 10:54 PM

    I have checked the forms you have in your account and I can see you're asking for username on them, here are some screenshots about it: 

    Form: http://www.jotformeu.com/form/62836234394360 

    My Form Is Not Found and Disabled Image 1 Screenshot 30

    Form: http://www.jotformeu.com/form/62836953169368 

    My Form Is Not Found and Disabled Image 2 Screenshot 41

    Please do note that asking for usernames goes against our terms as well as asking for any other sensitive data, please read our terms so you know what you can and cannot ask in your forms, here is the link: http://www.jotform.com/terms/ 

    In order to reactivate your account I have removed those fields from your forms, please avoid keep asking for this info, otherwise your account will be permanently suspended.

    Please check your account and forms as they should be working know, also do let us know if you have any question, we will be glad to help.