What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not submitting and widget's are saying that the website is temporarily down. Is there an issue or just an issue at our end

    Asked by Tauhara on October 10, 2016 at 06:38 PM
    Screenshot
    and OR end temporarily
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    JotForm Support

    Answered by Kevin_G on October 10, 2016 at 11:48 PM

    I have checked your forms and I can see widgets are indeed loading on my end: 

    I have also submitted one of your forms and I got the Thank You page without any problem:

    As far as I know we have not had any problems with our widgets recently, I have also cleared your forms cache. 

    Please check again, also check the settings of your internet connection, it may be a connection issue since the message you're getting is because the widgets resources cannot be loaded properly, may be that there is something blocking resources too. 

    If possible, please try on a different computer and internet connection, if the issue still persists, please let us know.