- phillipthielAsked on October 11, 2016 at 12:12 AM
So, I don't like to use tools, but jot forms is awesome and lets me build forms fast without having to mess with php and all sorts of other time consuming things, surely why most of us use it. I have a problem though and I feel like it is a stupid problem with an easy fix that I am missing. I use the text editor to build my forms because I like the freedom it gives me with css and I can just build exactly what I want. However, I can't seem to label my input fields correctly so that Jotforms will email me my information from the form. I've tried adding name parameters on html, using the name field in the preferences and field settings popup on the html fields, and I can't figure out why I'm not given the option to use any unique identifiers when I build my notification emails? When I get an email from my form, even if I've put the input names in brackets in the little email builder table, I just get plain text and no information from the form. Hopefully that's a clear question. I searched and searched and can't find an answer. Any help is greatly appreciated!
- JotForm SupportChriistianAnswered on October 11, 2016 at 03:41 AM
Unfortunately, it is not possible to collect data using the Text field in jotform. Please note that the Text editor is simply used for displaying text on your forms, and it cannot be used to collect data. The text editor does not have the necessary backend code that allows the collection of the filled form data. This is why you only get plain text when the form is submitted.
If you want to collect data and receive them via email, I would recommend that you use the default form fields that are available in the form builder.
I would like to inform you that you can still customize these default fields to your preference. You can follow this guide on How to Inject Custom CSS Codes to your form. You can also used our Advanced Designer to make changes to the form design: Form Designer Tutorial: Let's create fantastic forms!
Please let us know if you need further assistance,