What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when exceeding the starter account?

    Asked by himmelstrutz on October 11, 2016 at 04:21 AM

    What happens with my starter account if it exceeds the limit of submissions and payments? Will it stop working then or do I get a warning e-mail before it will exceed the limits?


    Best Regards


    Martin Reslow

    Malmö, Sweden

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    JotForm Support

    Answered by Nik_C on October 11, 2016 at 04:36 AM

    Hello Martin,

    You should get the email warning and then your account will be disabled until the next first of the month, unless you upgrade. You can always check your data usage by going to this link: https://support.jotform.com/myaccount/usage

    Let us know if you have further questions.

    Thank you!