What happens when exceeding the starter account?

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    Asked on October 11, 2016 at 04:21 AM

    What happens with my starter account if it exceeds the limit of submissions and payments? Will it stop working then or do I get a warning e-mail before it will exceed the limits?


    Best Regards


    Martin Reslow

    Malmö, Sweden

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    Answered on October 11, 2016 at 04:36 AM

    Hello Martin,

    You should get the email warning and then your account will be disabled until the next first of the month, unless you upgrade. You can always check your data usage by going to this link: https://support.jotform.com/myaccount/usage

    Let us know if you have further questions.

    Thank you!