What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to edit PayPal Pro settings on an active form?

    Asked by SweetpeaMemories on October 11, 2016 at 10:28 AM

    Can I edit my options on my paypal pro while my form is active.  {options are sold out}

    Page URL:
    https://form.jotform.com/62828293117157

    form edit pay pal pro active payment
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 11, 2016 at 11:17 AM

    Sure you can, all changes will reflect on your form immediately.

    When you change anything on your form it is enough to Reload/Refresh the web page.

    Hope it helps.

    Let us know if you have further questions.

    Thank you!

  • Profile Image

    Answered by SweetpeaMemories on October 11, 2016 at 01:44 PM
    I can't seem to get the options for changing it to come up.
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on October 11, 2016 at 03:34 PM

    I understand that you want to edit the options in the payment wizard. Please see the screencast below that can help you in changing the options in the payment wizard.

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist. 

  • Profile Image

    Answered by SweetpeaMemories on October 11, 2016 at 04:45 PM
    I will look at that when I get home and access to my computer I have
    several clients getting a response like this
    ...
  • Profile Image

    Answered by SweetpeaMemories on October 11, 2016 at 05:44 PM
    selling product options don't come up only this:
    Have a Wonderful Day,
    Shannon
    Sweetpea Memories Photography
    "Peoples Choice Award "Best Photographer" from Skagit Publishing 2010,
    2011, 2012, 2013, 2014"
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on October 11, 2016 at 08:21 PM

    I am sorry that I didn't get your message. Did you attach any screenshot to the replying email? If so, please be noted that the images attached to the reply email cannot be posted back on the forum thread. We request you to open the link https://www.jotform.com/answers/957044 and upload the image as shown in the screenshot below:

    We will wait for your response. Thank you!