What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Server DNS could not be found

    Asked by ChartallBusinessCollege on October 11, 2016 at 10:37 AM
    m having the same issues.


    Try http://chartallcampus.com/enrol/


    Its happening in Chrome, Firefox, Edge.


    Flushed DNS and it persists.


    Happens on other computers and in incognito mode.


    When i preview the form from the main jotform site, it is fine.


    If i try to open it in a new tab i breaks. See here: https://form.myjotform.com/62691798805573


    Gives this error: 

    This site can’t be reached

    form.myjotform.com’s server DNS address could not be found.



    Pretty confused. Please assist.

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    JotForm Support

    Answered by owen on October 11, 2016 at 11:23 AM


    I have tried to open your form with the link you provided but I did not replicate the issue on my end. I successfully loaded the page:

    Please check the DNS settings of your Internet service provider. It could be a security issue on your network too.

    Please contact us if you need any further assistance.