Form is over quota

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    jobasa
    Asked on October 11, 2016 at 01:14 PM
    Answered by Boris

     

    I have checked the last form you have accessed, and I see this is form 62681718438364, which belongs to a JotForm account with username xxicea.astrofoto.

    That account is over its limits, as it is on free plan, and it has already received over 435 MB of uploaded files. Free accounts are limited to having only up to 100 MB of uploaded files. You can check the exact limits of each of our subscription plans on our pricing page:

     

    https://form.jotformeu.com/62681718438364

     

    The form 62681718438364 belongs to me: jobasa and not to xxicea.astrofoto. I can't erase other forms because they not belongs to me.

    Please help me.

  • Profile Image
    Mike
    Answered on October 11, 2016 at 02:37 PM

    The form 62681718438364 is shared with you, but it still belongs to the xxicea.astrofoto account. 

    If you would like to have full control over that form we can transfer the form to your account, but we will need to receive a request from the xxicea.astrofoto account to be able to do so.