What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the JotForm work on a responsive muse website?

    Asked by Madisonjo on October 11, 2016 at 01:31 PM

    I added the JotForm to my Adobe Muse responsive website and the form shows up on the widest browser setting, but it doesn't show up in any of the smaller browser widths.

    Page URL:
    http://fstest06.businesscatalyst.com/write-review.html

    JotForm work a muse website
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    JotForm Support

    Answered by Jan on October 11, 2016 at 03:07 PM

    I've checked your direct form and I can see that it is mobile responsive. However, the embedded form in your webpage disappears when I decrease the browser screen size.

    Please try to re-embed the form using the Iframe method. This will prevent any script conflicts between the form and the webpage. Here's a guide: Getting-the-form-iFrame-code.

     <iframe id="JotFormIFrame-31003659327147" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/31003659327147" frameborder="0" style="width:100%; height:812px; border:none;" scrolling="no"> </iframe> <script type="text/javascript"> ... </script>

    If that didn't work, please try to remove the <script> element below the Iframe code.

    Related guide: How-to-make-Forms-Mobile-Responsive

    Hope that helps. Thank you.