What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm having trouble linking my square app with jotform.

    Asked by ritamackenzie on October 11, 2016 at 03:07 PM

    I can connect, but it's not linking with my account. I have already entered all of my inventory is square so I don't want to do it all over again.

    Also, I can't seem to populate a total for the customer to pay in the form itself.

     

    I do better with help on the phone.  Please call me at 604-462-8780.  I need my form set up by tonight 8 pm PDT.

     

    Thanks!!

    JotForm app having trouble form set thanks My Account all
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    JotForm Support

    Answered by Kiran on October 11, 2016 at 05:24 PM

    Unfortunately, it is not possible to populate the products from the Square payment gateway at the moment. I have checked your JotForm titled "Paypal Payment Form - Responsive" and see that the products are added to the form using separate fields. In this case, you can calculate the total amount to be paid by assigning calculation values to the dropdown fields. Then you can pass the calculated value to the payment field by following the guide below:

    https://www.jotform.com/help/270-How-to-Pass-a-Form-s-Calculated-Value-to-another-Form-s-Payment-Total-Field

    Please give it a try and let us know if you need any further assistance. We will be happy to assist.