Some fields don't work

  • Profile Image
    rentapartmentlisbon
    Asked on October 11, 2016 at 03:45 PM

    Dear Sirs, 

    I am using your JotForm for my accommodation bulletin for my rental, but for some reason 2 very essential fields don't work.  (Field 12 - type of travel identification document and Field 14 -country of issue (document)). You can fill the form, field 12 is shown as not filled up, field 14 doesn't appear at all on a filled list, like it doesn't exist. 

    my form is https://form.jotformeu.com/61863548747369 

     

    Can you please help me with this?

    THank you in advance, 

    emanuela pendjer mendes

  • Profile Image
    BDAVID
    Answered on October 11, 2016 at 07:23 PM

    What do you mean by "field 12 is shown as not filled up"? The field 12 which is label as "Identification Document Number and Country of Issue" can be filled without an issue:

    And field 14 which is the submit button, will show only if the previous question is equal to "No"

    Because that is the way you have setup the condition:

    Here is my cloned version: https://form.jotform.com/62847605504963

    Let us know if you need more help.