has the upgrade request/payment been processed?

  • Profile Image
    Asked on October 11, 2016 at 04:07 PM

    upgrade request- still not showing on website. Need to follow up on update of payment


  • Profile Image
    Answered on October 11, 2016 at 05:01 PM

    I found a notice with an error message, do you happen to have the Order Reference number?

    Otherwise, I might have to contact our Payment processor, Bluesnap to find out further information.

    JotForm_Login_Name: pnaaf
    accountId: 65496660
    addCD: N
    address1: 38941 Marlborough Drive
    bluesnapNode: 1
    city: Sterlingheights
    contractId: 1850066
    contractName: 1-Year Bronze
    contractOwner: 39167
    contractPrice: 159.00
    country: US
    currency: USD
    email: p****ne@gmail.com