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Error when clicking Submit, bug4j.ru refused to connect.Asked by maground on October 11, 2016 at 04:41 PM
I get an error message when clicking Submit on my form and it does: On Safari load a error page "Safari Can Not Open This Webpage" and in Chrome it does not load the PDF, instead I read:This site can’t be reached
bug4j.ru refused to connect.ERR_CONNECTION_REFUSEDanyone have an idea what to do?
The issue was not on the form https://form.jotform.com/62838328843163 . It was rather on the website which you were redirecting after the form submission.
As seen on your screenshot of the error, this website http://bug4j.ru:8096/hook does not exist.
You can fix this by correcting the redirection URL (make sure the URL is valid/exist). Or if redirection is not needed, you can just set JotForm as the default Thank you page.
Let us know if still not able to resolve.
We will resolve your next question on a separate thread here https://www.jotform.com/answers/957840
thank You... before I always had a PDF shown after clicking submit. This one is not formatted the other one was blank white with only the answers.
In addition to that, when I now click back on the browser, in the bottom where my "Submit" button is, it now says "Please Wait".. and I can not resend a Form.
Reason: Someone ads info, submits the form and DL the PDF. Clicks Back, edits one part and resubmits. Worked before.. not anymore :-/
Your latest response is related to different features. With regards to your question about PDF, please follow this link to view my colleague's response: https://www.jotform.com/answers/957840.
To avoid any confusion, I have also moved your other question about clicking the back button into a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/957957.