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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Widgets not working on my form

    Asked by laciezahradnik on October 11, 2016 at 04:55 PM



    I am still having problems with getting the TWU Covenant Widget to oonly appear when an person chooses TWU.  Its working now when a person picks TWU and an Conditional Undergrad Degree, but is doesn't appear when they choose Grad degree or English only.  


    I need this widget to only appear when TWU is picked.  


    The person before mentioned "duplicating conditions" but I don't understand.  





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    JotForm Support

    Answered by Kiran on October 11, 2016 at 08:37 PM

    I am not sure which widgets that you are referring on your JotForm. I have tried submitting your JotForm and I was able to submit the form without any issue.

    Could you provide us with a screenshot of the issue that you are experiencing so that we can try to replicate the issue at our end and provide you with necessary assistance?

    Thank you!