What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I not receiving emails any more ?

    Asked by dirtydetours on October 12, 2016 at 01:21 AM

    HI I am not receiving my booking emails or contact us emails from my jot forms. Since 1st and 2nd October. Not sure what has changed but there is a issue somewhere ??? can you please help me with this problem Tam

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    JotForm Support

    Answered by Rose on October 12, 2016 at 03:43 AM

    We are sorry for this inconvenience. 

    The reason of not getting notification e-mail is due to the fact that your e-mail address was in our bounce list. Please note that, I removed it and you should receive notification form now on. 

    Please let us know if you have more questions.